Hale Beverages Private Limited believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
There could be certain circumstances beyond our control where you could receive a damaged / defective product or a product that is not the same as per your original order. We will replace the product to your satisfaction at no extra cost. In such circumstances, before using the product, please get in touch with our Customer Service Team who will guide you on the process for the same at our Consumer Service mail id – firstname.lastname@example.org The return process of the product can be restricted depending on the nature and category of the product.
We will process the refund after receipt of the product by Hale Beverages Private Limited. Refund will be processed based on the mode of payment of the order